Writing an Apology
Say sorry, explain, and offer to fix it.
Examples
- I'm sorry I was late. It won't happen again.
Key rules
- An apology says sorry, explains what happened briefly and offers to make things right
- Avoid blaming other people
- Use I'm sorry rather than I'm sorry you feel that way
Common mistakes
- I'm sorry you were upset. → I'm sorry I was late to our meeting. I should have called you.
Use cases
- Apologising to a friend
- Apologising to a customer
- Writing a formal apology to a teacher
💡 Tip: Mention what you will do differently, such as Next time I will call you before I leave.